I'm going to make more money than I need in any outcome.

Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.

We're still at the beginning of a major transition in how people communicate and work together.

When key users told us something wasn't working, we fixed it - immediately.

Life is too short to do mediocre work and it is definitely too short to build shitty things.

The outward expression of empathy is courtesy.

It’s hard to imagine the revenue from selling the prints will cover the cost of lost goodwill.

There are a lot of things that Slack gives you that email doesn't when you think about internal use. Switching to Slack from email for internal communication gives you a lot more transparency.

I can tell people a story that they believe in and get behind. So I'm good at the leadership part. But I've always said that I'm a terrible manager. I'm not good at giving feedback.

It's very difficult to design something for someone if you have no empathy.

Every time his lips meet mine, my whole body begins a slow tingle that starts from within my chest, and spreads like a wildfire.

Flow with whatever may happen, and let your mind be free: Stay centered by accepting whatever you are doing. This is the ultimate.

Infectious diseases have become less prominent as causes of death and disability in regions of improved sanitation and adequate supplies of antibiotics.

Trying to constantly get yourself into movies is extremely stressful and sometimes just impossible.

Reflectors need to be placed on trees every 50 feet so people can hike at night with flashlights.

I have kids and I want to have a long life and there are certain things that are conducive to that and certain things that aren't. I've opted for the road of happiness and long life.

Even on television, the wavelengths that you use, they have to be distributed between countries.

I spent most of my adult life essentially agnostic or an atheist.

The ecclesiastical system of Rome, and particularly its leaders, for a thousand years and more thought that the earth is fixed and that everything else revolves about it.

I move forward in my life every day, even if it's only a tiny step, because I know that great things are accomplished with tiny moves, but nothing is accomplished by standing still