We're still at the beginning of a major transition in how people communicate and work together.

Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.

When key users told us something wasn't working, we fixed it - immediately.

Life is too short to do mediocre work and it is definitely too short to build shitty things.

The outward expression of empathy is courtesy.

It’s hard to imagine the revenue from selling the prints will cover the cost of lost goodwill.

I'm going to make more money than I need in any outcome.

There are a lot of things that Slack gives you that email doesn't when you think about internal use. Switching to Slack from email for internal communication gives you a lot more transparency.

I can tell people a story that they believe in and get behind. So I'm good at the leadership part. But I've always said that I'm a terrible manager. I'm not good at giving feedback.

It's very difficult to design something for someone if you have no empathy.

If you believe you can, you can make your dreams come true.

When we hide discrimination under the guise of 'religious freedom, ' we make a mockery of human rights.

It wasn't raining when Noah built the ark.

Becoming a writer means being creative enough to find the time and the place in your life for writing.

I fear that I have not got much to say about Canada, not having seen much; what I got by going to Canada was a cold.

Since I learned the Secret and started applying it to my life, my life has truly become magical, I think the kind of life that everybody dreams of and I live on a day to day basis.

Everybody needs to understand that I learned Arabic from the United States Army as a second language. I never spoke it at home.

Revenge is the single most satisfying feeling in the world!

The Irish Catholic side was married to the life of an actor and I found out acting could be a form of prayer.

You gotta go inward To experience the outer space That was built for you