Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

Even a tiny step is one step closer to where you are going.

Exceeding expectations is where satisfaction ends and loyalty begins.

You cannot change what has already happened. You can always change the way you respond.

Quality is more than a promise, it's genuine performance.

When the customer makes contact, he does not want a quote. He wants a commitment.

Service is taking action to create value for someone else.

What matters more? What you said you'd do, what you hoped to do, or what you did?

Acting after being asked is compliance. Acting without being asked is kindness.

Be the mirror in which people admire their true potential.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

Five minutes after something happened might not be the best time for you to get into your Facebook and tell everybody. Men's panic does not produce God's power.

Death is alive, they whispered. Death lives inside life, as bones dance within the body. Yesterday is within today. Yesterday never dies.

I'm a bit of a caveman - I don't go out into the digital space very often. I lie facedown on the grass and count how many bugs I can find.

I don't need to waste my time with a computer just because I am a computer scientist.

All is well, practice kindness, heaven is nigh.

Self-pity makes people callous.

Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty.

Then I got together with my brother and a friend and we decided to play dates. The more we played, the more we wanted to do it. And it got to a stage where we wanted to do it all the time.

Team Leo!~ Leo valdez

I wanted to be a part of the Disney history.