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Customer Quotes

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Customer Quotes: "In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that."

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.




Customer Quotes: "20 percent customers give you 80 percent of the business? Are you focusing on them?"

20 percent customers give you 80 percent of the business? Are you focusing on them?



Customer Quotes: "In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts."

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.



Customer Quotes: "The purpose of a business is to create a customer."

The purpose of a business is to create a customer.




Customer Quotes: "It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages."

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.



Customer Quotes: "People don't care how much you know until they know how much you care"

People don't care how much you know until they know how much you care



Customer Quotes: "The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.




Customer Quotes: "if you are not a fan of great consumer service, then you are not a fan of business ultimately not making you a fan of money."

if you are not a fan of great consumer service, then you are not a fan of business ultimately not making you a fan of money.





Customer Quotes: "Time management is essential for a work-life balance."

Time management is essential for a work-life balance.



Customer Quotes: "Compromise makes relationships survive."

Compromise makes relationships survive.




Customer Quotes: "Sometimes, changing circumstances also changes relationships."

Sometimes, changing circumstances also changes relationships.



Customer Quotes: "Good times don’t last and bad times don’t stay forever."

Good times don’t last and bad times don’t stay forever.



Customer Quotes: "Change is difficult, since it challenges the status quo."

Change is difficult, since it challenges the status quo.




Customer Quotes: "Strategy is influenced by circumstances."

Strategy is influenced by circumstances.



Customer Quotes: "Knowledge is something that fire cannot burn, water cannot wet, air cannot dry, thieves cannot steal, and the more you spend the more it increases."

Knowledge is something that fire cannot burn, water cannot wet, air cannot dry, thieves cannot steal, and the more you spend the more it increases.



Customer Quotes: "In relationships, the cheater is unable to trust anyone, including the cheated."

In relationships, the cheater is unable to trust anyone, including the cheated.




Customer Quotes: "Instead of selling to your customers, help them buy."

Instead of selling to your customers, help them buy.



Customer Quotes: "The simple truth is that technology is still a poor substitute for human interaction."

The simple truth is that technology is still a poor substitute for human interaction.




Customer Quotes: "Strategy can turn a losing battle into a winning battle."

Strategy can turn a losing battle into a winning battle.



Customer Quotes: "Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to meet you and am glad you’re here."

Approachability. Being warm and inviting demonstrates comfort, care, and emotional safety all of which encourages engagement. Your openness says, “I’m happy to meet you and am glad you’re here.



Customer Quotes: "The winning strategy is the one that successfully adapts to the changing circumstances of time, place, and person."

The winning strategy is the one that successfully adapts to the changing circumstances of time, place, and person.



Customer Quotes: "Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence."

Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.



Customer Quotes: "Change is possible only if the top management agrees."

Change is possible only if the top management agrees.



Customer Quotes: "Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones."

Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones.



Customer Quotes: "Entrepreneurs utilize even a negative change positively."

Entrepreneurs utilize even a negative change positively.



Customer Quotes: "Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside."

Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside.



Customer Quotes: "Those benefiting from the status quo, resist change."

Those benefiting from the status quo, resist change.



Customer Quotes: "The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite."

The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.



Customer Quotes: "Relationships need to be valued today, for tomorrow is uncertain."

Relationships need to be valued today, for tomorrow is uncertain.



Customer Quotes: "Become a ‘good finder’ and seek to acknowledge the best you see in others."

Become a ‘good finder’ and seek to acknowledge the best you see in others.



Customer Quotes: "Knowledge if churned like milk, results in the butter of wisdom."

Knowledge if churned like milk, results in the butter of wisdom.



Customer Quotes: "Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable, at ease, important, and connected."

Move beyond yourself to serve a greater purpose and vision. Learn to mix, mingle, and glow, thus helping others feel more comfortable, at ease, important, and connected.



Customer Quotes: "Reasoning culminates in gaining knowledge."

Reasoning culminates in gaining knowledge.



Customer Quotes: "Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's some kind of high-calorie compensation."

Next time, can you ask him to bring cookies? I don't like to put up with that level of insane unless there's some kind of high-calorie compensation.



Customer Quotes: "By being fully present and engaged you will maximize your moments to make every encounter count."

By being fully present and engaged you will maximize your moments to make every encounter count.



Customer Quotes: "To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?"

To me everything in business boils down to this: do you genuinely care about your customers - or just their cash?



Customer Quotes: "Time should be spent happily without regrets."

Time should be spent happily without regrets.



Customer Quotes: "Being proactive and intentional will enable you to create a positive experience for yourself and others."

Being proactive and intentional will enable you to create a positive experience for yourself and others.



Customer Quotes: "Convert your fans into your customers by adding value to what you do."

Convert your fans into your customers by adding value to what you do.




Customer Quotes: "It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe, allowing for more authentic, trusting, and happy interactions."

It is no mystery why nice people are well-liked and get along harmoniously with others. Being nice makes people feel emotionally safe, allowing for more authentic, trusting, and happy interactions.



Customer Quotes: "Unwise application of knowledge is dangerous."

Unwise application of knowledge is dangerous.



Customer Quotes: "ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw down the gauntlet and get tough or confrontational?"

ASK YOURSELF: Have you found that being nice to some people is simply not effective? When might it be wise to throw down the gauntlet and get tough or confrontational?



Customer Quotes: "Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside."

Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.