Customer Quotes

Customer Quote of the day

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.

Customer satisfaction is worthless. Customer loyalty is priceless.

The golden rule for every business man is this: 'Put yourself in your customer's place.'

A satisfied customer is the best business strategy of all.

The purpose of a business is to create a customer.

You‘ve got to start with the customer experience and work back toward the technology - not the other way around.

Highly engaged employees make the customer experience. Disengaged employees break it.

Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.

At SAP, we see a dream for a simpler world, for a simpler SAP, and for a simpler customer experience.

Unless you have 100% customer satisfaction, you must improve.

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

All of management's efforts for Kaizen boil down to two words: customer satisfaction.

Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you can never get out of the store.

The well-satisfied customer will bring the repeat sale that counts.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

Everything starts with the customer.

If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.

Make your customers comfortable and they will give you their lives.

You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where you're going to sell it.

Any customer can have a car painted any colour that he wants so long as it is black.

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.

Customer service is the new marketing.

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.

I'd rather spend money on things that improve the customer experience than on marketing.

You can't delegate growth or customer satisfaction.

Our business is about technology, yes. But it's also about operations and customer relationships.

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

When it comes to lead referral generation, the customer experience is it.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.

Friendly makes sales - and friendly generates repeat business.

Customer complaints are the schoolbooks from which we learn.

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

Profit in business comes from repeat customers

Customer service is not a department, it's everyone's job.

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?

A complaint is a unique opportunity to strengthen the relationship with the client.

Right or wrong, the customer is always right.

The best time to do great customer service is when a customer is upset.

Anything a customer can do for themselves is where service stops and relevance begins.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

Follow through with basic values, and remember to provide good customer service.

We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before.

What gets measured, gets done. And what gets recognized gets done again, and even better.

IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.

Until you understand your customers - deeply and genuinely - you cannot truly serve them.

If we don't take care of our customers, someone else will.

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!

What gets measured gets done.