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Customer Quotes

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Customer Quotes: "It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages."

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.




Customer Quotes: "Customer satisfaction is worthless. Customer loyalty is priceless."

Customer satisfaction is worthless. Customer loyalty is priceless.




Customer Quotes: "The golden rule for every business man is this: 'Put yourself in your customer's place.'"

The golden rule for every business man is this: 'Put yourself in your customer's place.'



Customer Quotes: "A satisfied customer is the best business strategy of all."

A satisfied customer is the best business strategy of all.




Customer Quotes: "The purpose of a business is to create a customer."

The purpose of a business is to create a customer.



Customer Quotes: "You‘ve got to start with the customer experience and work back toward the technology - not the other way around."

You‘ve got to start with the customer experience and work back toward the technology - not the other way around.



Customer Quotes: "Highly engaged employees make the customer experience. Disengaged employees break it."

Highly engaged employees make the customer experience. Disengaged employees break it.




Customer Quotes: "Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception."

Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.



Customer Quotes: "At SAP, we see a dream for a simpler world, for a simpler SAP, and for a simpler customer experience."

At SAP, we see a dream for a simpler world, for a simpler SAP, and for a simpler customer experience.



Customer Quotes: "Unless you have 100% customer satisfaction, you must improve."

Unless you have 100% customer satisfaction, you must improve.



Customer Quotes: "In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that."

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.



Customer Quotes: "All of management's efforts for Kaizen boil down to two words: customer satisfaction."

All of management's efforts for Kaizen boil down to two words: customer satisfaction.




Customer Quotes: "Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you can never get out of the store."

Big Government is erecting a panopticon state - one that sees everything, and regulates everything. It’s great “customer service,” except that you can never get out of the store.



Customer Quotes: "The well-satisfied customer will bring the repeat sale that counts."

The well-satisfied customer will bring the repeat sale that counts.



Customer Quotes: "Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings."

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.



Customer Quotes: "Everything starts with the customer."

Everything starts with the customer.



Customer Quotes: "If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right."

If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right.




Customer Quotes: "You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where you're going to sell it."

You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where you're going to sell it.



Customer Quotes: "Any customer can have a car painted any colour that he wants so long as it is black."

Any customer can have a car painted any colour that he wants so long as it is black.



Customer Quotes: "Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow."

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.



Customer Quotes: "Customer service is the new marketing."

Customer service is the new marketing.



Customer Quotes: "The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works."

The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.



Customer Quotes: "I'd rather spend money on things that improve the customer experience than on marketing."

I'd rather spend money on things that improve the customer experience than on marketing.



Customer Quotes: "You can't delegate growth or customer satisfaction."

You can't delegate growth or customer satisfaction.



Customer Quotes: "Our business is about technology, yes. But it's also about operations and customer relationships."

Our business is about technology, yes. But it's also about operations and customer relationships.



Customer Quotes: "If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow."

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.



Customer Quotes: "When it comes to lead referral generation, the customer experience is it."

When it comes to lead referral generation, the customer experience is it.



Customer Quotes: "As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service."

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.



Customer Quotes: "If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience."

If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.



Customer Quotes: "Friendly makes sales - and friendly generates repeat business."

Friendly makes sales - and friendly generates repeat business.



Customer Quotes: "Customer complaints are the schoolbooks from which we learn."

Customer complaints are the schoolbooks from which we learn.



Customer Quotes: "At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return."

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.



Customer Quotes: "Profit in business comes from repeat customers"

Profit in business comes from repeat customers



Customer Quotes: "Customer service is not a department, it's everyone's job."

Customer service is not a department, it's everyone's job.



Customer Quotes: "Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?"

Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?



Customer Quotes: "A complaint is a unique opportunity to strengthen the relationship with the client."

A complaint is a unique opportunity to strengthen the relationship with the client.



Customer Quotes: "Right or wrong, the customer is always right."

Right or wrong, the customer is always right.



Customer Quotes: "The best time to do great customer service is when a customer is upset."

The best time to do great customer service is when a customer is upset.



Customer Quotes: "Anything a customer can do for themselves is where service stops and relevance begins."

Anything a customer can do for themselves is where service stops and relevance begins.



Customer Quotes: "I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier."

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.



Customer Quotes: "Follow through with basic values, and remember to provide good customer service."

Follow through with basic values, and remember to provide good customer service.



Customer Quotes: "We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before."

We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before.



Customer Quotes: "What gets measured, gets done. And what gets recognized gets done again, and even better."

What gets measured, gets done. And what gets recognized gets done again, and even better.



Customer Quotes: "IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER."

IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.



Customer Quotes: "Until you understand your customers - deeply and genuinely - you cannot truly serve them."

Until you understand your customers - deeply and genuinely - you cannot truly serve them.



Customer Quotes: "If we don't take care of our customers, someone else will."

If we don't take care of our customers, someone else will.



Customer Quotes: "I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!"

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!



Customer Quotes: "What gets measured gets done."

What gets measured gets done.