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Jim Blasingame, The Age Of The Customer: Prepare For The Moment Of Relevance Quotes

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Jim Blasingame, The Age Of The Customer: Prepare For The Moment Of Relevance Quotes: "Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t."

Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.





Jim Blasingame, The Age Of The Customer: Prepare For The Moment Of Relevance Quotes: "Intuition is educated by experience and employed by curiosity."

Intuition is educated by experience and employed by curiosity.



Jim Blasingame, The Age Of The Customer: Prepare For The Moment Of Relevance Quotes: "If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights."

If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights.




Jim Blasingame, The Age Of The Customer: Prepare For The Moment Of Relevance Quotes: "Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the receiving end of the interaction."

Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the receiving end of the interaction.



Jim Blasingame, The Age Of The Customer: Prepare For The Moment Of Relevance Quotes: "Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories."

Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.