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Lou Gerstner Quotes

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Lou Gerstner Quotes: "The last thing IBM needs right now is a vision."

The last thing IBM needs right now is a vision.



Lou Gerstner Quotes: "In the end an organization is nothing more than the collective capacity of its people to create value."

In the end an organization is nothing more than the collective capacity of its people to create value.




Lou Gerstner Quotes: "People don't do what you expect but what you inspect."

People don't do what you expect but what you inspect.



Lou Gerstner Quotes: "You don't get points for predicting rain. You get points for building arks."

You don't get points for predicting rain. You get points for building arks.




Lou Gerstner Quotes: "Watch the turtle. He only moves forward by sticking his neck out."

Watch the turtle. He only moves forward by sticking his neck out.



Lou Gerstner Quotes: "The rewards system is a powerful driver of behavior and therefore culture."

The rewards system is a powerful driver of behavior and therefore culture.



Lou Gerstner Quotes: "When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance."

When I arrived at IBM, there were 'Team' signs all around. I asked, 'How do people get paid?' They told me, 'We pay people based on individual performance.




Lou Gerstner Quotes: "It is not about bits, bytes and protocols, but profits, losses and margins."

It is not about bits, bytes and protocols, but profits, losses and margins.



Lou Gerstner Quotes: "We built this company from the customer back, not from the company out."

We built this company from the customer back, not from the company out.



Lou Gerstner Quotes: "Everything starts with the customer."

Everything starts with the customer.



Lou Gerstner Quotes: "I want to become a student. I want to read Chinese history and go on a dig."

I want to become a student. I want to read Chinese history and go on a dig.



Lou Gerstner Quotes: "I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game."

I came to see, in my time at IBM, that culture isn't just one aspect of the game; it is the game.




Lou Gerstner Quotes: "You can never be comfortable with your success, you've got to be paranoid you're going to lose it."

You can never be comfortable with your success, you've got to be paranoid you're going to lose it.



Lou Gerstner Quotes: "Technology has limitations on what it can accomplish. You do not."

Technology has limitations on what it can accomplish. You do not.



Lou Gerstner Quotes: "No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive."

No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive.



Lou Gerstner Quotes: "The thing I have learned at IBM is that culture is everything."

The thing I have learned at IBM is that culture is everything.



Lou Gerstner Quotes: "Customer complaints are the schoolbooks from which we learn."

Customer complaints are the schoolbooks from which we learn.



Lou Gerstner Quotes: "Quite frankly, I am not very comfortable in chitchat. When I go to board meetings, I arrive two minutes before and leave when it's over. I don't stay for lunch or go early and have coffee."

Quite frankly, I am not very comfortable in chitchat. When I go to board meetings, I arrive two minutes before and leave when it's over. I don't stay for lunch or go early and have coffee.



Lou Gerstner Quotes: "I think values are really, really important, but I also think that too many values are just words."

I think values are really, really important, but I also think that too many values are just words.



Lou Gerstner Quotes: "I've been accepted at Cambridge University. I want to study Chinese history and archaeology. I want to become a student. I want to read Chinese history and go on a dig."

I've been accepted at Cambridge University. I want to study Chinese history and archaeology. I want to become a student. I want to read Chinese history and go on a dig.



Lou Gerstner Quotes: "We do not need Departments of Commerce, Labor, and Education; we need a single Department of Skills that will promote an integrated approach to global competitiveness."

We do not need Departments of Commerce, Labor, and Education; we need a single Department of Skills that will promote an integrated approach to global competitiveness.



Lou Gerstner Quotes: "IBM needed - an enormous sense of urgency."

IBM needed - an enormous sense of urgency.



Lou Gerstner Quotes: "Never confuse activity with results."

Never confuse activity with results.



Lou Gerstner Quotes: "I have always believed you cannot run a successful enterprise from behind a desk."

I have always believed you cannot run a successful enterprise from behind a desk.



Lou Gerstner Quotes: "I look for people who work to solve problems and help colleagues, I sack politicians."

I look for people who work to solve problems and help colleagues, I sack politicians.



Lou Gerstner Quotes: "What I'm trying to do is deliver results, not promises; results, not vision; results, not concepts. The world is cynical about IBM's promises."

What I'm trying to do is deliver results, not promises; results, not vision; results, not concepts. The world is cynical about IBM's promises.



Lou Gerstner Quotes: "The real mechanism for corporate governance is the active involvement of the owners."

The real mechanism for corporate governance is the active involvement of the owners.



Lou Gerstner Quotes: "I firmly believe that IBM's size can be used to its advantage."

I firmly believe that IBM's size can be used to its advantage.



Lou Gerstner Quotes: "I'm leery of legislative solutions to what is morality."

I'm leery of legislative solutions to what is morality.



Lou Gerstner Quotes: "Our military should be trained and structured around missions, not the elements of air, water, and land."

Our military should be trained and structured around missions, not the elements of air, water, and land.



Lou Gerstner Quotes: "I want to take IBM back to its roots."

I want to take IBM back to its roots.



Lou Gerstner Quotes: "I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov."

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.



Lou Gerstner Quotes: "My parents worked enormously hard to put four children through college. We didn't have a lot of money."

My parents worked enormously hard to put four children through college. We didn't have a lot of money.



Lou Gerstner Quotes: "When a manufacturing company in Spain looks to IBM for a solution to a problem, they expect us to bring the best of IBM worldwide to it, not just the experience of IBM Spain."

When a manufacturing company in Spain looks to IBM for a solution to a problem, they expect us to bring the best of IBM worldwide to it, not just the experience of IBM Spain.



Lou Gerstner Quotes: "For the first month, I listened, and I tried very hard not to draw conclusions"

For the first month, I listened, and I tried very hard not to draw conclusions



Lou Gerstner Quotes: "The networked world offers the promise that maybe the information technology industry will start to, for the first time in a decade or so, address CEO-level issues."

The networked world offers the promise that maybe the information technology industry will start to, for the first time in a decade or so, address CEO-level issues.



Lou Gerstner Quotes: "A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me."

A lot of people saved IBM. Yes, I was the leader of that team but I could never have done it without a group of IBMers helping me.



Lou Gerstner Quotes: "Lou Gerstner knows how to do a deal, and George Bush Sr., less so."

Lou Gerstner knows how to do a deal, and George Bush Sr., less so.



Lou Gerstner Quotes: "Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability."

Visit USA.gov and you'll find thousands of directorates, agencies, boards, offices, and services replete with overlapping responsibilities, ancient priorities, and divided accountability.



Lou Gerstner Quotes: "What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace."

What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That's a form of electronic marketplace.