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Masaaki Imai Quotes

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Masaaki Imai Quotes: "Progress is impossible without the ability to admit mistakes."

Progress is impossible without the ability to admit mistakes.



Masaaki Imai Quotes: "The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved."

The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved.




Masaaki Imai Quotes: "Kaizen means ongoing improvement involving everybody, without spending much money."

Kaizen means ongoing improvement involving everybody, without spending much money.



Masaaki Imai Quotes: "Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement"

Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement




Masaaki Imai Quotes: "You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul."

You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul.



Masaaki Imai Quotes: "All of management's efforts for Kaizen boil down to two words: customer satisfaction."

All of management's efforts for Kaizen boil down to two words: customer satisfaction.



Masaaki Imai Quotes: "Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time"

Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time




Masaaki Imai Quotes: "The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement."

The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.



Masaaki Imai Quotes: "I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder)."

I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).



Masaaki Imai Quotes: "Under the lean system, any tools which are required for solving problems are used."

Under the lean system, any tools which are required for solving problems are used.



Masaaki Imai Quotes: "Control charts are one of the statistical tools for solving quality related problems."

Control charts are one of the statistical tools for solving quality related problems.



Masaaki Imai Quotes: "I am beginning to see a large-scale introduction of various management tools, philosophies and practices in the service sectors and have a high hope that it will become a global trend."

I am beginning to see a large-scale introduction of various management tools, philosophies and practices in the service sectors and have a high hope that it will become a global trend.