Customer service is not a department, it's everyone's job.

Humility does not mean you think less of yourself. It means you think of yourself less.

Servant-leader ship is all about making the goals clear and then rolling your sleeves up and doing whatever it takes to help people win. In that situation, they don't work for you, you work for them.

Feedback is the breakfast of champions.

The key to successful leadership today is influence, not authority.

Don't quack like a duck, soar like an eagle.

Vision is knowing who you are, where you're going, and what will guide your journey.

Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.

Start your day with good intentions and set yourself up for a good attitude. It's not what happens to you that matters but how you respond.

Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.

In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.

Putting yourself first means you will never be last!

In societies where men are truly confident of their own worth women are not merely "tolerated", they are valued.

The demand that Islam makes of women is to not attract attention to yourself, and if you are in a secular society, that attire does exactly that, and it is a political symbol, no longer religious.

An education is not a thing one gets, but a lifelong process.

Epidemics follow patterns because diseases follow patterns. Viruses spread; they reproduce; they die.

O Luther, you had 95 theses . . . The matter is far more terrible-there is only one thesis. The Christianity of the New Testament does not exist at all. Here there is nothing to reform.

South Africa's increasingly, for example, the largest foreign investor in various other parts of Africa.

The mind enters itself, and God the mind, And one is One, free in the tearing wind.

I needed my mistakes in their order to get me here