If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.

The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?

We can't be in survival mode. We have to be in growth mode.

What we want to be is something completely new. There is no physical analog for what Amazon.com is becoming.

One of the huge mistakes people make is that they try to force an interest on themselves. You don't choose your passions; your passions choose you.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

It's hard to find things that won't sell online.

Everything you are comes from your choices.

A company shouldn't get addicted to being shiny, because shiny doesn't last.

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

The art of loving is not how many you touch, it is the heart of one that shows a masterpiece of your deepest design.~Bluenscottish

I think at a certain age I became conscious of the power of words. And it was fairly late. I was kind of a goofball - but I was always subconsciously thinking about issues.

When freedom of the press is threatened, the United States should be leading efforts to protect it.

Now there's a grown-up swinging town.

It is a good idea to become involved with sports and athletics. It makes you strong. You need to be strong to deal with this world and the powers and forces that block enlightenment.

You're like a dull knife, just ain't cuttin', just talkin' loud and saying nothing

Water is a finite resource that is essential in the advancement of agriculture, and is vital to human life.

The thing I thought about doing it was it's Comic Relief and you've got to be funny. So although I did try to sing properly it obviously has hilarious results when you can't sing.

There's something scary about stupidity made coherent.

When nations are to perish in their sins, 'tis in the Church the leprosy begins.