Ultimately, users visit your website for its content. Everything else is just the backdrop.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

Three Tips: Simplify, Simplify, Simplify.

‎Theorists of journalism have long noted parallels to Heisenberg's uncertainty principle in physics: by reporting on something, one subtly but irrevocably changes it.

Rick Santorum said this week that his 12-year-old could out-reason me about God. Look, I am not about to debate a home-schooled 12-year-old. I have enough trouble with Sarah Palin.

It does not seem to me that the steps which would be needed to make Britain - and others - more comfortable in their relationship in the European Union are inherently so outlandish or unreasonable.

Yoga is a technology for arriving in this present moment. It is a means of waking up from our spiritual amnesia, so that we can remember all that we already know.

Critics are eunuchs at a gang bang.

Writing makes me happy.

He who can take no interest in what is small will take false interest in what is great.

Good questions inform, great questions transform

I s'pose, I can't have it all my own way, can I? You can't drown in a person unless they let you.

I don't have any love for this business or the game or for acting. This is my day job.