Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

Three Tips: Simplify, Simplify, Simplify.

Simplicity simplified life!

The kingdom of heaven in not a place but a state of mind.

I am satisfied that every man or woman who goes to the temple in a spirit of sincerity and faith leaves the house of the Lord a better man or woman.

Getting adjusted regularly is part of my goal to win in life and on the field.

Wakings are the worst times--almost before my eyes are open a great weight seems to roll on my heart.

But I was frightfully fond of the universe and wanted to address it by a diminutive. I often did so; and it never seemed to mind.

Power always sincerely, conscientiously, de très bon foi, believes itself right. Power always thinks it has a great soul and vast views, beyond the comprehension of the weak.

Cartoonists are untrained artists, while illustrators are more trained.

Writing is hard work, and fun, and requires you to keep your backside in a chair when you would sometimes like to put it elsewhere. So the only wisdom is the advice to keep at it, I guess.

We cannot close our ears; we have no ear lids!