A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

Three Tips: Simplify, Simplify, Simplify.

[To my enemy:] Some are great, some are born great, some have greatness thrust upon them! And then there's you.

I am blessed to have Mom and Dad.

I am always for the man who wishes to work.

I'm not trying to be some kind of underground renegade.

The sermon begins in the parking lot.

I never believed in a set routine. It should depend on how you feel, because you play what you feel.

The inference to which we are brought is that the causes of faction cannot be removed and that relief is only to be sought in the means of controlling its effects.

A penalty is a cowardly way to score.

Common sense meant once something very different from that plain wisdom, the common heritage of men, which we now call by this name.