Clear content, simple navigation and answers to customer questions have the biggest impact on business value. Advanced technology matters much less.

Even the best designers produce successful products only if their designs solve the right problems. A wonderful interface to the wrong features will fail.

Usability rules the web. Simply stated, if the customer can't find a product, then he or she will not buy it.

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.

On the Web, all advantages are temporary, and you must keep innovating to stay ahead

A bad website is like a grumpy salesperson.

A general principle for all user interface design is to go through all of your design elements and remove them one at a time.

Designers are not users.

The more users' expectations prove right, the more they will feel in control of the system and the more they will like it.

Ultimately, users visit your website for its content. Everything else is just the backdrop.

Three Tips: Simplify, Simplify, Simplify.

How to change the world:• spread positivity• bring people up instead of dragging them down• treat others the way you wish to be treated

Self-doubt inflicts the deepest wounds.

Satire is enjoyable compensation for being forced to think.

Simple inattention kills empathy, let alone compassion. So the first step in compassion is to notice the other's need. It all begins with the simple act of attention.

As an actor you use your imagination to put yourself in the shoes of bad guy characters. You create a story as to why you are doing it. You are finding what drives people to do this.

The secret of all those who make discoveries is that they regard nothing as impossible.

Few people do business well, who do nothing else.

Action is with the scholar subordinate, but it is essential. Without it, he is not yet man. Without it, thought can never ripen into truth.

My dad did teach me a very important lesson about people when he explained to me that everybody around you will have an invisible sign on their head, which says, "Make me feel important."

The greatest happiness of life is the conviction that we are loved; loved for ourselves, or rather, loved in spite of ourselves.