If you don't know what the defect level is, how do you know when to get mad?

Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.

In a true zero-defects approach, there are no unimportant items.

Quality has to be caused, not controlled.

The cost of quality is the expense of doing things wrong.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

When you're out of quality, you're out of business.

If we deliver on time, but the product has defects, we have not delivered on time.

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.

Competence is the most effective tool to hide madness. Black holes actually appear to be the brightest stars in sky. ~ Aarush Kashyap

Novelist by day

To be prepared for war is one of the most effective means of preserving peace.

Today a minimum wage earner has to work a day and a half just to pay for a full tank of gas. That is simply shameful.

Why get married and make one man miserable when I can stay single and make thousands miserable?

I was raised by just my mom. See, my father died when I was eight years old. At least, that's what he told us in the letter.

Blessed are those who know nothing, and diligently spread the same.

What's yours is mine and what's mine is my own.

I am sure of this, that by going much alone a man will get more of a noble courage in thought and word than from all the wisdom that is in books.

A writer is a reader moved to emulation.