Customer Experience Quotes

Customer Experience Quote of the day

You‘ve got to start with the customer experience and work back toward the technology - not the other way around.

Highly engaged employees make the customer experience. Disengaged employees break it.

At SAP, we see a dream for a simpler world, for a simpler SAP, and for a simpler customer experience.

The well-satisfied customer will bring the repeat sale that counts.

Everything starts with the customer.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

You've got to start with the customer experience and work backwards to the technology. You can't start with the technology and try to figure out where you're going to sell it.

I'd rather spend money on things that improve the customer experience than on marketing.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

When it comes to lead referral generation, the customer experience is it.

If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.

Until you understand your customers - deeply and genuinely - you cannot truly serve them.

The customer is not always right.

The simple truth is that technology is still a poor substitute for human interaction.

If you innovate broadly, focus on the customer experience, and deliver everyday a great product, you will gain share.

Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.

Some businesses offer such a lousy customer experience that they are prime candidates for competition from Internet based stores.

Man is born to dream, to be enlightened, to connect and to be fulfilled. Managers are too.

Bury My Heart is "a life-altering approach to turning managers into unconditionally committed leaders.

The question is not how to get managers’ emotional commitment but why manager’s don’t give it even if they like their company.

The personal values managers reported being the most under pressure to compromise to do their jobs successfully: 1. Family 2. Integrity.

Apart from technological aspects businesses should always have the human value.

Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.

If you don't appreciate your customers, someone else will.

Our customers are not our competitors. We compete for them, not with them.