Albrecht's Law - Intelligent people, when assembled into an organization, will tend toward collective stupidity.

There are only two ways to establish competitive advantage: do things better than others or do them differently.

You seldom improve quality by cutting costs, but you can often cut costs by improving quality.

Start out with an ideal and end up with a deal.

Customer needs have an unsettling way of not staying satisfied for very long.

If the frontline people do count, you couldn't prove it by examining the reward systems in most organizations.

The Zen philosophy posits that 'human beings suffer' and 'the cause of suffering is desire.' The way to put an end to suffering is to stop wanting everything, all the time.

Old paradigms die hard, even if they don't work.

Televisions and movies have made many Americans into habitual consumers of synthetic experience-audiovisual fantasies that simply pass the time.

The English experience suggested that nobody really doubted the existence of God until theologians tried to prove it.

While wisdom dictates the need for education, education does not necessarily make one wise.

I know the mind of ancient souls by reading ancient books.

They faced each other at opposite ends of an illusion.

Before I got Doctor Who, I went to the Guildhall School of Music and Drama. I went back to take the final grade exam, which is the grade you have to take before you can take the teacher's diploma.

I don't think that Chinese ownership of U.S. assets is so large as to put our country at risk economically.

Most champions are built by punch the clock workouts rather than extraordinary efforts.

No Alarm Clock Needed. My Passion Wakes Me.

A slice of hot, buttered toast is the perfect meal. It's not too much and not too little, and it gives you just the right buzz.

In college you have the license to do things you'll never do again, so have fun with it.