Unlimited efforts can produce unlimited results.

Even a tiny step is one step closer to where you are going.

Exceeding expectations is where satisfaction ends and loyalty begins.

You cannot change what has already happened. You can always change the way you respond.

Quality is more than a promise, it's genuine performance.

When the customer makes contact, he does not want a quote. He wants a commitment.

Service is taking action to create value for someone else.

What matters more? What you said you'd do, what you hoped to do, or what you did?

Acting after being asked is compliance. Acting without being asked is kindness.

Be the mirror in which people admire their true potential.

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

There is a tragic clash between Truth and the world. Pure undistorted truth burns up the world.

I wanted it for how it made me feel, regardless of how little it cared for me. Do whatever you want -- just give me the bliss.

God be kind to all good Samaritans and also bad ones. For such is the kingdom of heaven.

You and I are meant to be. It's the only thing I'm absolutely sure of. And while I have no idea what to expect, I promise I'll do whatever it takes to find my way back.

To find one's calling is perhaps not the easiest thing in the world, but probably the most important.

Unfortunately, most products are full of plastic and silicones and parabens and things that are really not good for us but they give that silky finish.

our job was merely to create the noise that seemed to fascinate them.

I discovered that I act because I really love to act. I don't act because maybe it will get me a magazine cover or that I can get on a talk show.

It is only a little planet, but how beautiful it is.

Hollywood is yesterday, forever catching up tomorrow with what's happening today.