Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.

Progress is impossible without the ability to admit mistakes.

The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved.

Kaizen means ongoing improvement involving everybody, without spending much money.

Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement

You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul.

All of management's efforts for Kaizen boil down to two words: customer satisfaction.

The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.

I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).

Under the lean system, any tools which are required for solving problems are used.

There's no business like show business, but there are several businesses like accounting.

When I walk with you I feel as if I had a flower in my buttonhole.

We have to keep an eye on the future with a sense of the past in every passing moment of the present.

The best style of prayer is that which cannot be called anything else but a cry.

The right to the city is far more than the individual liberty to access urban resources: it is a right to change ourselves by changing the city.

Many men of science and poets have in their own manner, by various ways and means, and aided by others, sought unceasingly to create a more tolerable world for everyone.

Waiting time is not wasting time. Waiting patiently in expectation is the foundation of the spiritual life.

He who follows his lessons tastes a profound peace, and looks upon everybody as a bunch of manure.

People think I get this free wardrobe but, sadly, that's not the case. I sometimes sell my unwanted clothes and shoes at car-boots so I can buy more - that's my guilty secret.

Bjork is one of my oldest friends so we share the friendship and common roots. That is what we build on when we work together.