Progress is impossible without the ability to admit mistakes.

The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.

The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved.

Kaizen means ongoing improvement involving everybody, without spending much money.

Where there is no standard, there can be no improvement. For these reasons, standards are the basis for both maintenance and improvement

You can't do kaizen just once or twice and expect immediate results. You have to be in it for the long haul.

All of management's efforts for Kaizen boil down to two words: customer satisfaction.

Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time

The standard is not writ on the stone. The definition of the standard is that it is the best way to do the job for now. It should be regarded as a next step to make further improvement.

I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).

Under the lean system, any tools which are required for solving problems are used.

Never argue with a fool, people might not notice the difference

What I'm interested in doing after I get out of the presidency is to make sure that I'm working with that next generation so that they understand you can't just rely on inspiration.

You know what, I'm very attracted to someone who makes me laugh and is that charming. Really, I could be charmed by anyone. I'm just a sucker for somebody that is charming.

You don’t change the world with the ideas in your mind, but with the conviction in your heart.

When I go to movies I generally want to be taken to another world.

I've nailed more women than I could count... at least I think they were women

Scars are the paler pain of survival received unwillingly and displayed in the language of injury.

I would love to be a Bond girl. That is on my bucket list, definitely.

Our Sheffield and London homes are worth well over a million but the bank owns most of them - we are mortgaged up to the gills.

Now what is earth, what are you rubbing in directing?