It's more important to hire people with the right qualities than with specific experience.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Customer needs may vary, but their bias for quality never does.

Eliminate the cause of a mistake. Don't just clean it up.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

Stories last longer: but only by becoming only stories.

keep following your heart.it won't always be easy, but it'll be the most important thing you'll do.

The hardest thing in my industry is longevity, getting your next job. It's hard to get the first job, but it's so much harder to get the sixth or seventh as a woman.

It's nice that we have all these different films.

Get your body out of the way and let your spirit soar!

I love touring - I don't do it as often as I should.

Donald Trump came out as a birther, which is Republican for, 'I'm running for president.'

Things are not always as they appear to be as.

My first day as a woman and I am already having hot flushes

People read fiction for emotion-not information