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J. Willard Marriott Quotes

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J. Willard Marriott Quotes: "It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class."

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.



J. Willard Marriott Quotes: "Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back."

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.




J. Willard Marriott Quotes: "Great companies are built by people who never stop thinking about ways to improve the business."

Great companies are built by people who never stop thinking about ways to improve the business.



J. Willard Marriott Quotes: "Good timber does not grow with ease; the stronger the wind, the stronger the trees"

Good timber does not grow with ease; the stronger the wind, the stronger the trees




J. Willard Marriott Quotes: "See and be seen. Get out of your office, walk around, make yourself visible and accessible."

See and be seen. Get out of your office, walk around, make yourself visible and accessible.



J. Willard Marriott Quotes: "Take care of your people and they will take care of your customers."

Take care of your people and they will take care of your customers.



J. Willard Marriott Quotes: "Customer needs may vary, but their bias for quality never does."

Customer needs may vary, but their bias for quality never does.




J. Willard Marriott Quotes: "Eliminate the cause of a mistake. Don't just clean it up."

Eliminate the cause of a mistake. Don't just clean it up.



J. Willard Marriott Quotes: "Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it."

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.



J. Willard Marriott Quotes: "It's more important to hire people with the right qualities than with specific experience."

It's more important to hire people with the right qualities than with specific experience.



J. Willard Marriott Quotes: "No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you."

No matter how hard you work for your money, there's always someone out there willing to work twice as hard to take it away from you.



J. Willard Marriott Quotes: "View the problem as an opportunity to grow."

View the problem as an opportunity to grow.




J. Willard Marriott Quotes: "Communicate. Listen to your customers, associates and competitors."

Communicate. Listen to your customers, associates and competitors.



J. Willard Marriott Quotes: "No person can get very far in this life on a 40 hour week."

No person can get very far in this life on a 40 hour week.



J. Willard Marriott Quotes: "Celebrate your people's success, not your own."

Celebrate your people's success, not your own.



J. Willard Marriott Quotes: "I've felt that dissatisfaction is the basis of progress. When we become satisfied in business, we become obsolete."

I've felt that dissatisfaction is the basis of progress. When we become satisfied in business, we become obsolete.



J. Willard Marriott Quotes: "Do it and do it now. Err on the side of taking action"

Do it and do it now. Err on the side of taking action



J. Willard Marriott Quotes: "Choose your friends wisely-they will make or break you."

Choose your friends wisely-they will make or break you.