Customer needs may vary, but their bias for quality never does.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Eliminate the cause of a mistake. Don't just clean it up.

Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

It's more important to hire people with the right qualities than with specific experience.

It's time to live with what we have and mourn what we lost.

Tradition becomes our security, and when the mind is secure it is in decay.

All the successful people I knew in life had high self-esteem and all the losers had low self-esteem.

Jace hated it when other people were worried on his behalf. It made him feel like maybe there really was something to worry about.

A man came up to me the other day and said he hadn't had a bite in weeks. So you know what I did? I walked by him like he didn't even exist.

It must be scary to stand up for beliefs also held by Eric Holder.

He believed in the primacy of doubt, not as a blemish upon our ability to know, but as the essence of knowing.

The tough thing about a campaign being over is, you lose your enemy.

If programmers deserve to be rewarded for creating innovative programs, by the same token they deserve to be punished if they restrict the use of these programs.

Most horses don't walk backwards voluntarily, because what they can't see doesn't exist.