Entrepreneurs are never satisfied. They want to do things better. They strive for perfection and use all the ingenuity to their command to achieve it.

Take good care of your employees, and they'll take good care of your customers, and the customers will come back.

It's the little things that make the big things possible. Only close attention to the fine details of any operation makes the operation first class.

Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.

Great companies are built by people who never stop thinking about ways to improve the business.

Good timber does not grow with ease; the stronger the wind, the stronger the trees

See and be seen. Get out of your office, walk around, make yourself visible and accessible.

Take care of your people and they will take care of your customers.

Customer needs may vary, but their bias for quality never does.

Eliminate the cause of a mistake. Don't just clean it up.

It's more important to hire people with the right qualities than with specific experience.

Under loves heavy burden do I sink.--Romeo

I'm Irish, so I'm used to odd stews. I can take it. Just throw a lot of carrots and onions in there and I'll call it dinner.

I did not direct my life. I didn't design it. I never made decisions. Things always came up and made them for me. That's what life is.

You know, as attorney general, there's no issue more important than making sure you are safe, that your families are safe.

The threat of world's end is the old threat.

No, Groucho is not my real name. I am breaking it in for a friend.

The network shows tend to be run, in general, in my experience, by committee, and it's hard for actors and writers to do their jobs.

I took five years on the first volume, five years on the second volume, and ten years on the third volume.

It's true that PC culture has created very little honest dialogue.

Even if I was a Republican, George Bush would have pushed me out of that party.