In fact, Capitalism has a vested interest in creating new wants and making people unhappy until they acquire the next good.

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

The sales department isn’t the whole company, but the whole company better be the sales department.

The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.

The best advertising is done by satisfied customers.

Marketing takes a day to learn. Unfortunately, it takes a lifetime to master.

There is only one winning strategy. It is to carefully define the target market and direct a superior offering to that target market.

It is no longer enough to satisfy your customers. You must delight them.

It is more important to do what is strategically right than what is immediately profitable.

The successful salesperson cares first for the customer, second for the products.

Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.

You can just enjoy music without understanding it, muusic is a universal language.

How to get rid of ego as dictator and turn it into messenger and servant and scout, to be in your service, is the trick.

Before the BBC, I joined the Navy in order to travel.

My reason nourishes my faith and my faith my reason.

When you see grown men near to tears because they've missed hitting a little white ball into a hole from three feet, it makes you laugh.

Just know that someone out there always has it worst, and you should try to realize that there really is a lot to look forward to

I can hear you and I can watch your mouth move, and then I put together the sounds and the visual image and I can understand the words as I integrate the two signals.

I played basketball and soccer my freshman year in high school.

The painter unfolds that which has not been seen.

When it comes down to it, it really is the little things that count most.