The sales department isn’t the whole company, but the whole company better be the sales department.

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.

The best advertising is done by satisfied customers.

Marketing takes a day to learn. Unfortunately, it takes a lifetime to master.

There is only one winning strategy. It is to carefully define the target market and direct a superior offering to that target market.

It is no longer enough to satisfy your customers. You must delight them.

It is more important to do what is strategically right than what is immediately profitable.

The successful salesperson cares first for the customer, second for the products.

Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.

The most important thing is to forecast where customers are moving, and be in front of them.

When you harness your leadership skill to your broken heart change happens.

You don't have to be brilliant, only a little bit wiser than the other guys, on average, for a long, long, time.

Reality seems valueless by comparison with the dreams of fevered imaginations; reality is therefore abandoned.

The limits of tyrants are prescribed by the endurance of those whom they oppose.

I was always told that I was too small, too skinny, too slow, not tough enough, and I never ever believed what people told me.

Diabetes affects my family. One of my kids is affected by it.

I'm not a big star in Japan. I'm an actor. I have a very normal life. Four days a week, I cook at home. A star doesn't do that.

I love when girls wear print-on-print. It looks so cool.

I got injured when I was a kid, and it prevented me from becoming a footballer.

the Irish ... are full of the fear of the Lord and the joy of living, and they don't know how to combine the two, but they'll sure have a good time trying.