The internet will create the winnerand bury the laggards.

Marketing is not the art of finding clever ways to dispose of what you make. It is the art of creating genuine customer value.

The sales department isn’t the whole company, but the whole company better be the sales department.

The art of marketing is the art of brand building. If you arenot a brand, you are a commodity. Then price is everything and the low-cost producer is the only winner.

The best advertising is done by satisfied customers.

Marketing takes a day to learn. Unfortunately, it takes a lifetime to master.

There is only one winning strategy. It is to carefully define the target market and direct a superior offering to that target market.

It is no longer enough to satisfy your customers. You must delight them.

It is more important to do what is strategically right than what is immediately profitable.

The successful salesperson cares first for the customer, second for the products.

Companies pay too much attention to the cost of doing something. They should worry more about the cost of not doing it.

We are all gifted. That is our inheritance.

If you've got a good book with you, you're never bored (or alone).

No person's gain in wisdom is diminished by anyone else's gain.

The interparliamentary conference should, in my opinion, direct its particular attention to the preparation of the next Hague Conference, the diplomatic conference, the conference of governments.

I never really had novel-writing instruction like people do in MFA programs.

Like most people, I can be very easily hurt.

Life is something to be done, and so is drama.

Progress equals happiness.

Works of Art can only be produc'd in Perfection where the Man is either in Affluence or is Above the Care of it.

You plus God equals enough.