Succession planning has been a major priority at Southwest for quite some time. We think we have come up with a winning combination of talent for our company reorganization.
Herb Kelleher
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Other quotes of Herb Kelleher
Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.
Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.
We have a strategic plan. It's called 'doing things'.
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
You don't hire for skills, you hire for attitude. You can always teach skills.
If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.
I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.
A company is stronger if it is bound by love rather than by fear.
The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks.
The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.
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Kindness is very soft but it creates the hardest bond.
Il me semble que je serais toujours bien la ou je ne suis pas.It seems to me that I will always be happy in the place where I am not.
We are not entitled to ALL of anything, not even ourselves... and rightfully so.
Work with whatever tool you may have at your disposal, and you shall find better tool as you go ahead.
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
The moment love is equated with happiness, it is satisfied — and is no longer love. The satisfied, the happy ones, do not love; they fall asleep in habit, near neighbor to annihilation.
