In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

People who don't make mistakes are no bloody good to you at all.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

The only companies that innovate are those who believe that innovation is vital for their future.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

It horrifies me that ethics is only an optional extra at Harvard Business School.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

Good business should contain something for both parties.

A middle finger is more New York than a corporate ambush. I bleed for my hometown, and I'd die for my fans.

Let your inner DORK shine through.

In my life, I have made the occasional catastrophic choice, and it's just a case of moving on and learning from it.

I don't like the feeling of losing.

All writers are autobiographical to a degree and writing about the nature of their inner life. My inner life has always been a struggle between my conception of myself and the world versus reality.

What do dogs do on their day off?; Can't lie around – that's their job!

We've come to the point where we're no longer able to protect our national values. Where will it all end?

That is why I write - to try to turn sadness into longing, solitude into remembrance.

If we want to know where the truth lies in particular cases, we have to look.

There is but one answer to terrorism and it is best delivered with a Winchester rifle.