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Herb Kelleher Quotes: I tell my employees that we're in the service business, and it's incidental that we fly airplanes.
         

I tell my employees that we're in the service business, and it's incidental that we fly airplanes.


Herb Kelleher
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I tell my employees that we're in the service business, and it's incidental that we fly airplanes.
         



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Other quotes of Herb Kelleher


Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.



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Keep costs low and spirits high, and the people of Southwest Airlines will keep LUV in the air.



We have a strategic plan. It's called 'doing things'.

We have a strategic plan. It's called 'doing things'.



Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.



You don't hire for skills, you hire for attitude. You can always teach skills.

You don't hire for skills, you hire for attitude. You can always teach skills.



If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.

If you're crazy enough to do what you love for a living, then you're bound to create a life that matters.



I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.

I'm here to tell you that I am proud of a couple of things. First, I am very good at projectile vomiting. Second, I've never had a really serious venereal disease.



A company is stronger if it is bound by love rather than by fear.

A company is stronger if it is bound by love rather than by fear.



The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks.

The important thing is to take the bricklayer and make him understand that he’s building a home, not just laying bricks.



The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.

The essential difference in service is not machines or 'things.' The essential difference is minds, hearts, spirits, and souls.





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Quote Description


This page presents the quote "I tell my employees that we're in the service business, and it's incidental that we fly airplanes.". Author of this quote is Herb Kelleher. This quote is about fly, employees, service,.