We’re in the Customer Service business—we just happen to provide airline transportation.

When it comes to getting things done, we need fewer architects and more bricklayers.

When I think about who influenced my life the most as a Leader, I think of my Mother. She, more than anyone, taught me how to lead with love.

Strategy is influenced by circumstances.

We all have a dual nature, some of us are just better able to control the energy we expend on each part of it." Lessons for an Urban Goddess

The success of your presentation will be judged not by the knowledge you send but by what the listener receives.

Be a philosopher but amid all your philosophy be still a man.

The ultimate aim of the human mind, in all its efforts, is to become acquainted with Truth.

I think there are probably more closet conservatives in Hollywood than there are closet homosexuals.

The seed of every sin is in every heart.

Now is almost always the better choice. You never know about later.

What a delighted fascination it is, to stand aside and watch our dearest friend perform on stage without us.

I discovered that I am tired of being a person. Not just tired of being the person I was, but any person at all