Rajen Jani, Once Upon A Time: 100 Management Stories Quotes
A positive change in approach improves quality.
Well-intentioned but ill-informed actions usually compromise quality.
Any work not executed honestly, fails to fulfill its objective.
Growth-oriented performance demands sustained entrepreneurial efforts.
Quality solves the trade-off between margins and sales.
The clearer the objective, the better the performance.
Quality is all about taking care of the details.
The quality of the product is inseparable from the quality of its parts.
Employees are usually motivated to stay or leave due to their managers.
If the difficult tasks are completed first, then the remaining tasks seem easy.
Make sure a conflict exists before working to resolve it.
Adverse situations used advantageously can offer solutions to problems.
Customer complaints need to be addressed effectively.
Going out of the way for a customer increases sales.
Quality products and personalized attention secures retail customers.
Some team members act as adhesives to unite the team.
Retail selling benefits from aggressive publicity.
In order to sell, salespersons have to correctly evaluate and cater to customer choices.
In sales, every prospect is a potential customer.
Investor confidence rests on leaders who deliver.
A team is more than the sum of the individuals.
Mutually helping team members achieve both individual and team objectives.
The concern of a team member is also the concern of the team.
Helping others is an effective way of training oneself.
Training of parts leads to training of the whole.
Regular and concentrated training makes an expert.
In relationships, the cheater is unable to trust anyone, including the cheated.
Knowledge if churned like milk, results in the butter of wisdom.
Relationships need to be valued today, for tomorrow is uncertain.
