When it comes to getting things done, we need fewer architects and more bricklayers.

We’re in the Customer Service business—we just happen to provide airline transportation.

When I think about who influenced my life the most as a Leader, I think of my Mother. She, more than anyone, taught me how to lead with love.

A minute’s success pays the failure of years.

I always love a side of guacamole with everything.

Writing time has to be created.

It is not every calamity that is a curse, and early adversity is often a blessing. Surmounted difficulties not only teach, but hearten us in our future struggles.

Then there's the joy of getting your desk clean, and knowing that all your letters are answered, and you can see the wood on it again.

I've done a lot of tough stories over the years. I've done a lot of profiles over the years that have not always been, shall we say, helpful for the person who is being written about.

I don't understand why the press is so interested in speculating about my appearance, anyway. What does my face have to do with my music or my dancing?

How tired God must be of guilt and loneliness, for that is all we ever bring to Him.

If I am not playing at one hundred percent, it is going to be very difficult for me to win.

Man never falls so low that he can see nothing higher than himself.