To paraphrase Einstein, insanity is expecting employees to do one thing while rewarding them for doing something else.

The simple truth is that technology is still a poor substitute for human interaction.

Customers are speaking to you implicitly via their behavior, captured in the footprints they leave behind in your systems.

If you give customers a chance, they’ll communicate with you in many ways.

Realize that employees and the customers both have to be engaged, at the same time, to move your business forward for sustainable success.

Golf is not a matter of life or death. It is much more important than that.

... we have so many voices in us, how do we know which ones to obey?

Inquisitive people aren't really very attractive, are they?

Life--a lifelong death sentence.

His bark The daring mariner shall urge far o'er The Western wave, a smooth and level plain, Albeit the earth is fashioned like a wheel.

A potato is a poor thing, poorly treated. More often than not it is cooked in so unthinking and ignorant a manner as to make one feel that it has never before been encountered in the kitchen.

Goldstein, you'd be a pretty good boy if you wasn't so chicken.

I'm on a mission to love, give as much as I can, and support people who make a difference.

People often swear the first time they see my work. I like that.

I think sometimes there's a lot of subliminal messaging in everything.