The only way to have great customers is to be one.

Teach your employees how to build relationships with your customers.

Considered your brand a life experience.

A brand should take into account the customer’s total shopping experience—every contact point is important and should be in accord with the customer expectations.

The world’s most powerful business tool is also the most misunderstood. The e-factors are all about feelings not figures and feelings rule all buying decisions!

Does your marketing promote the difference between good and bad or better and best?

You can’t afford not to manage your brand.

When life gives you the gift of a great story, to not partake in the telling of that story would be a crime against humanity.

God has graced every tradition with insight into the divine mystery, from the most primitive to the most sophisticated-each has a gift to bring to the world.

We Jews really don't need any tutoring in democracy.

I always had a repulsive sort of need to be something more than human.

I went to the UN and even the guidebook was spineless.

People have their own deaths as well as their own lives, and even if there is nothing beyond death, we shall differ in our nothingness.

[The photographer's task] is to describe the existing light... Chances are, if you believe the light, you're going to believe that the things photographed existed in the world.

There is no place love is not.

There should be celebration rallies when people die... We believe in dialectics, and so we can't not be in favor of death.

One of the things that Ive always thought I would like to do is to develop an environmental index. Then people can measure their own environmental performance on an index as they do in other ways.