Does your marketing promote the difference between good and bad or better and best?

Teach your employees how to build relationships with your customers.

Considered your brand a life experience.

A brand should take into account the customer’s total shopping experience—every contact point is important and should be in accord with the customer expectations.

The world’s most powerful business tool is also the most misunderstood. The e-factors are all about feelings not figures and feelings rule all buying decisions!

The only way to have great customers is to be one.

You can’t afford not to manage your brand.

We appear to be saying something very important aboutsomething: and actually we are only saying something about our own feelings.

And where there is ignorance, there is also want of learning and instruction in essentials.

You can't sing with a closed heart. You just can't do it. And if you try, as soon as you start singing, your heart just naturally opens more and more.

The first principle of self-love is that you are not for sale.

Each system is trying to anticipate change in the environment.

With animation because you can draw anything and do anything and have the characters do whatever you want the tendency is to be very loose with the boundaries and the rules.

I can still dance a little, yes, but I like singing better. It's more fun.

While fighting for acceptance, we must remember that our own self worth is not determined by whether or not we get it.

The wise become as the unwise in the enchanted chambers of Power, whose lamps make every face the same colour.

There is no greater mercy than to remind and inspire people to study the fear of God.