The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

No one should be ashamed to admit that they do not know what they do not know, in case while feigning knowledge, they come to deserve to never know.

The treasures of life is hidden in a book.

I'm from Los Angeles... I don't trust any air I can't see.

The country is an archipelago of lakes,--the lake-country of New England.

He who writes the Resolved Clause, wins the debate.

My nickname in high school was jack-o-lantern because I'm missing 9 teeth

Any politician who starts shouting election-year demagoguery about the rich and the poor should be asked, "What about the other 90 percent of the people?"

our real fears are the sounds of footsteps walking in the corridors of our minds, and the anxieties, the phantom floatings, they create.

There were so many pretty girls coming into the salon as clients, and others working in the salon. And I thought, 'Hmm. This is rather nice.'

All that we are looking for in life - all the happiness, contentment, and peace of mind - is right here in the present moment.