Before you can get what you want, you have to know what you want,and make a game plan to get it

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Your character holds the key to your trustworthiness.

Failure is not about insecurity. It's about lack of execution.

Hypocrite - mouth one way belly 'nother way.

I don't want to do business with those who don't make a profit, because they can't give the best service.

One day that same year, I told my dad that someday, I would sail around the world alone.

What the hell kind of man decides to dress up as a bat and run around the city? There's got to be something a little bit loose in there.

My way of telling stories is kind of what I do naturally. It's no different from how I would talk to you if you were in my living room.

I think food culture is always evolving, and there will constantly be people looking both forward and back. That's what makes it exciting.

I keep myself locked as a box when it matters, and broken open when it doesn't matter at all.

I think that the notion of being creative is the notion that, inwardly, you assume that many things are possible. And that you can try these things and that something will happen.

Religion is not an end in itself. One's union with God is the ultimate goal.

If you listen to the way I speak, I have a lot of rhythm, use a lot of accents. When I'm playing my instrument, that concept comes through very clearly.