Quality management is needed because nothing is simple anymore, if indeed it ever was.

Quality is free. It's not a gift, but it's free. The 'unquality' things are what cost money.

In a true zero-defects approach, there are no unimportant items.

Quality has to be caused, not controlled.

The cost of quality is the expense of doing things wrong.

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.

When you're out of quality, you're out of business.

If we deliver on time, but the product has defects, we have not delivered on time.

Making a wrong decision is understandable. Refusing to search continually for learning is not.

Problems breed problems, and the lack of a disciplined method of openly attacking them breeds more problems.

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.

You don’t live until you begin to live for keeping

To televisionize any serious problem, the program directors face the task of making the message 'go down smooth' until the audience is delivered to the commercial.

Yes, we do mimic our parents in a lot of ways.

It is in the field of prayer that life's critical battles are lost or won...In prayer we bring our spiritual enemies into the Presence of God and we fight them there.

It can't happen here is always wrong: a dictatorship can happen anywhere.

People see you sing in a certain way, in a long dress, and you are put on a pedestal like you have never made a mistake in your life.

'Twilight' is such an amazing project, and I think it opened up doors for all of us cast members.

I watch a lot of sports. But when I'm not working, I'm with my daughters every chance I get.

Find the courage and the strength to turn inward and to ask a simple, soaring question. What would LOVE do NOW?

I come from a very warm island, where colors are very important, very vibrant, and obviously the color has been an influence on my work.