If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.

Customer satisfaction is worthless. Customer loyalty is priceless.

There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.

Take action every day - some small dose at a time.

Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

When you love life, life will love you back.

Change is not a four letter word...but often your reaction to it is!

Before you can get what you want, you have to know what you want,and make a game plan to get it

Your character holds the key to your trustworthiness.

Writing is a form of running away. Running away to a place you made by your own hand.

You can’t move on, if you haven’t forgiven yourself, yet.

Ladies, your happiness is very important to us. You have to understand that. Because when you're happy, you let us touch you.

We need a safe place, a reserve of truth, a place where words kindle ideas and set ideas sparking off in others, a word sanctuary. Poetry is this gathering place of words.

Since I am not as stupid as my children believe I am, I had immediately realized this might be a ruse, but I was not at all averse to a confrontation. In fact, I had been hoping for some such thing.

One way to measure your own fears is to count the number of personal questions you've allowed others to answer for you.

With Instapaper, I can take a few months off. I can't stop publishing 'The Magazine' for two months and work on something else.

There is no fool like an educated fool.

Then they ask, "Do you want Jesus to come into your heart?" Does it bother anyone that this formula or language is not found in the New Testament?

Well, I used to look like this when I was young and now I still do.