I could've just walked away but I never could have forgiven myself to allow Starbucks to drift into mediocrity or not be relevant. I just couldn't be a bystander.

Starbucks represents something beyond a cup of coffee.

When it comes to Starbucks, I take every threat very personally.

We are not in the coffee business serving people, we are in the people business serving coffee.

Starbucks has a role and a meaningful relationship with people that is not only about the coffee.

Believe in your dreams and dream big. And then after youve done that, dream bigger.

There's a metaphor Vincent Eades likes to use: "If you examine a butterfly according to the laws of aerodynamics, it shouldn't be able to fly. But the butterfly doesn't know that, so it flies.

Starbucks is in my blood. It is such a part of me that letting it unravel simply was not an option.

When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.

Customers must recognize that you stand for something.

Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.

I believe love is like war: we only know how it starts, and nobody knows how it will end.

Ivy turned. 'He bit you on the neck?' she said, deadpan serious but for her eyes. 'Oh, then it's got to be love. She won't let me bite her neck.

The language of love is not words but feelings.

Maybe having to pretend to be in love with someone and then jump into bed with them breaks the ice very quickly friendship follows fast.

Once I started focusing on the things I wanted, they all started coming true.

We don't "have" a great day, we "make it" a great day!

I really believe one of the jobs of a writer is to stretch as far as you can into other voices.

If you make your body very strong, really strong, it can fight off anything.

Love yourself and your expression, you can't go wrong.

Marx was wrong--religion is not the opiate of the masses, baseball is.