Electronic communication has transmuted conversations into durable and accessible records. Revisionist history has gone the way of the phone booth.

For every opinion, there is an equal and opposite opinion.

An organization's proprietary, internal information is constrained only by an understanding that stake-holders will keep organizational matters within the organization.

The written word imparts a gravitas the spoken word lacks. The underlying assumption is that time and thought has been expended on what was written, even if that is not the case.

In the Darwinian environment of business, one's most provocative words are naturally selected by competitors to be hurled back at them at the most inopportune moments. Do not arm your adversaries.

Neither inherently good nor evil, electronic communication platforms are 100 percent dependent on user input.

Most people do not see their words as power.

Emails are viewed as an essential historical record of an organization. A record that cannot be expunged must be created with care or not created at all.

History was once rewritten by the victors. Now we write our own immutable histories with every email, text, and post.

...with electronic communication, what one writes in a moment, eternity will not erase.

EWI: Emailing While Intoxicated

Our greatest fear should not be of failure but of succeeding at things in life that don't really matter.

I want my writing to reach people. I don't write for a market. I write from my heart, something that appeals to me. The marketing, segmenting etc., can be done by your publisher, not you.

It's really important how you say things because people won't necessarily remember what words you used but they'll remember how you made them feel.

In technology, we spend so much time experimenting, fine-tuning, getting the absolute cheapest way to do something - so why aren't we doing that with social policy?

If you put yourself in a position where you have to stretch outside your comfort zone, then you are forced to expand your consciousness.

I'm not posh, not in the slightest. My parents spent some money on my education, but I wasn't born to the purple.

Corruption springs from light: 'tis one same power Creates, preserves, destroys; matter whereon It works, on e'er self-transmutative form, Common to now the living, now the dead.

We can never be like lillies in the garden unless we have spent time as bulbs in the dark, totally ignored.

The great miraculous bell of translucent ice is suspended in mid-air. It rings to announce endings and beginnings. And it rings because there is fresh promise and wonder in the skies.

Of course it would depend on the project, but I don't think I could ever separate myself from my aesthetic.