Customers long to interact with - even relate to - employees who act like there is still a light on inside.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.

Trust is something that happens within people only when it is created between people.

People who lie, cheat and steal in relationships are communicating that they have such an inferior view of themselves that they are not worthy of another's trust.

Customers who are merely satisfied remain your customers only as long as everything goes their way.

Barbarism is not the inheritance of our prehistory. It is the companion that dogs our every step.

P.S. Please give my love to Tink, she always was such a funny little bug

It seems to me that when I see nature I see it ready-made, completely written - but then, try to do it!

I'm not one of these actors who can make a bad script good. Some actors, a script can be terrible, and they can bring something to it and make it really special. I can't.

I also have always felt that television has a huge potential for the kinds of audiences that some films would never dream or ever be able to have. So that potential is very exciting to me.

If fighting for working families is playing the women's card, you know what, deal me in.

It's about time that society accepts people for who they are.

They teach anything in universities today. You can major in mud pies.

Of two equivalent theories or explanations, all other things being equal, the simpler one is to be preferred.

To show compassion for an individual without showing concern for the structures of society that make him an object of compassion is to be sentimental rather than loving.