Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Effective questioning brings insight, which fuels curiosity, which cultivates wisdom.

Trust is something that happens within people only when it is created between people.

People who lie, cheat and steal in relationships are communicating that they have such an inferior view of themselves that they are not worthy of another's trust.

Customers who are merely satisfied remain your customers only as long as everything goes their way.

Customers long to interact with - even relate to - employees who act like there is still a light on inside.

A dream you dream alone is only a dream. A dream you dream together is reality.

The roots of any evil deed can be traced to the perpetrator's refusal to experience pain.

When people feel doubt in their hearts, a certainty might be felt in an ice cream.

I do not like the man who squanders life for fame give me the man who living makes a name.

To tell the truth is to become beautiful, to begin to love yourself, value yourself. And that's political, in its most profound way.

I try to write about how we live today, how we use language, technology, our bodies.

As far as I'm concerned, Scott Kalitta was already a legend, and he'll be one forever because he was a champion on the track and a champion off it.

Probably your first agent is going to be some guy who also handles dog acts.

The right decisions come from the right focus. You’ll succeed if your focus is on the mission, not the money.

when the German propaganda tries to be winsome it is like a clown with homicidal mania - ludicrous and terrifying both at once.