Be helpful - even if there's no immediate profit in it.

Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.

I am not sexually attracted to women. I would rather sleep with an ugly man than with a woman.

Lower prices are not service; they're just lower prices.

Answer your phone. Get call forwarding. Or an answering service. Hire staff if you need to. But make sure that someone is picking up the phone when someone calls your business.

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Deal with complaints. If you give the complaint your attention, you may be able to please this one person this one time - and position your business to reap the benefits of good customer service.

It's probably a merciful thing that pain is impossible to describe from memory

I think you’re just as emotionally unavailable as I am. I avoid men because I’m afraid I’ll lose my heart, and you go from girl to girl to keep from giving yours away.

It's the damage that we do and never know. It's the words that we don't say that scare me so.

It means the most when your team always supports you.

If you do not know where you are going, every road will get you nowhere

But then we have to leave, have to. It's always been that way, and it will always be that way, Jane. That's just.. how it works

To do a blockbuster that isn't stressful is a delight.

Said to physicist John Bahcall. I don't believe in natural science.

I like to see people doubt me.

I'm generally more and more in my comfort zone in the wild.