A slowly moving queue does not move uniformly. Rather, waves of motion pass down the queue. The frequency and amplitude of these waves is inversely related to the speed at which the queue is served.

The purpose of a system is what it does. There is after all, no point in claiming that the purpose of a system is to do what it constantly fails to do.

It is terribly important to appreciate that some things remain obscure to the bitter end.

Too close a view may interfere with one's grasp of an overall problem or concept.

Instead of trying to specify a system in full detail, specify it only somewhat. You can then ride on the dynamics of the system in the direction you want to go.

If cybernetics is the science of control, management is the profession of control.

Management problems are not respecters of the company organization, nor of the talents of the people appointed to solve them.

It is the concept of likelihood that a real understanding of probability resides, and we must learn how to measure it.

The system of transportation is not coherent; it is not treated as integral. Roads compete with with railroads and airlines in chaotic fashion, and at immense cost to the nation.

The strategies that managers employ are at least as important as the facilities at their disposal.

A stochastic process is about the results of convolving probabilities-which is just what management is about, as well.

I can’t believe I’ve missed this sport. It’s all about fingering holes and caressing balls.

Passionate—that means to live for the sake of living. But one knows that you all live for sake of experience. Passion, that is self-forgetfulness. But what you all want is self-enrichment.

Genius is the ability to push one's limits beyond the limits each time, every endeavour.

Time heals what reason cannot.

Never place yourself above your fellow man, for we are all, each and every one of us, born of equal rights to the nourishing earth beneath and the wonder of the stars above.

America is laughing her way to Hell.

Plan ahead! Prepare dishes ahead of time if you can. Keep it simple. Most importantly, have fun and enjoy your guests.

I don't have any phobias with any language, and I've grown up listening to Anglo-American rock n roll as well as Welsh-language punk rock and I'm all for sharing languages.

I hated relying on luck. When it worked, it made me feel so damned eerie.

You are a creative center from which increase is given off to all.