Trust is a good business practice.

Anything a customer can do for themselves is where service stops and relevance begins.

Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.

Intuition is educated by experience and employed by curiosity.

If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights.

Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the receiving end of the interaction.

Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.

You're all incredibly thoughtful souls who keep my head attached to my body.

Just because the summer is over doesn't mean that we should stop working out to keep ourselves in shape. Staying in shape is primarily for your health, and not just to look good on the outside.

To be able to help a 13-year-old kid from the Bronx follow her dreams just by letting her know she's not forgotten in this crazy world - that's why I got involved with Frum Tha Ground Up.

It's much easier, I think, to protect communications while they're in transit at least, than it is to enforce legislation in every country in the world to say that you can't do this.

I don't know why, but life is usually more complicated than the plans that we make.

What is masculine and what is feminine, anyway? Why should men not show that they can be fragile or seductive? I am only happy when there is no discrimination.

Sometimes it is the smallest thing that saves us: the weather growing cold, a child's smile, and a cup of excellent coffee.

I never feel more alive than when I'm on stage. On film you feel chopped up, you can be acting from the neck up, or the hand, there is a lot of close up.

I know a girl, she been married so many times, she got rice marks all over her face

So small as to be negligible. It's strange, but there's something in that thought that makes me feel almost...free.