Intuition is educated by experience and employed by curiosity.

Anything a customer can do for themselves is where service stops and relevance begins.

Even if your company’s financial condition can withstand the inefficiency of quality service, your brand likely won’t.

Trust is a good business practice.

If you don’t have regular and accurate financial statements, you’re driving your business 100 miles an hour down a one-way street the wrong way, at night, in the fog, without lights.

Every interaction in the marketplace produces some kind of evaluation or appraisal opportunity that can be conveyed to others by the person on the receiving end of the interaction.

Every small business has to become a publisher—a publisher of marketing messages and customer resources, and a publisher of stories.

Faith is trusting yourself to believe in uncertainties.

There is a big difference between being centered and being self-centered

I am doing a lot of work for my church, taking an evangelism class, doing a lot of reading - mostly the Bible and things that coordinate with the Bible and go with the evangelism class.

The year 1826 was remarkable for the commencement of one of those fearful droughts to which we have reason to believe the climate of New South Wales is periodically subject.

I help people own their lives.

Life improves slowly and goes wrong fast, and only catastrophe is clearly visible.

The great thing about being 30 is that there are a great deal more available women. The young ones look younger and the old ones don't look nearly as old.

President Bush's proposal to focus our resources on sending humans to Mars is intriguing, but it is not the most compelling reason that Americans ought to focus our interest on the Red Planet.

Sometimes you choose the wrong actor, he could be the best actor ever, but hes not cast in the right part then it doesnt work.

We allow words to obscure the interpretation of the deeper meaning.