There's no great mystery to satisfying your customers. Build them a quality product and treat them with respect. It's that simple.

No matter what you've done for yourself or for humanity, if you can't look back on having given love and attention to your own family, what have you really accomplished?

Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can't miss.

In times of great stress or adversity, it's always best to keep busy, to plow your anger and your energy into something positive.

You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.

The kind of people I look for to fill top management spots are the eager beavers, the mavericks. These are the guys who try to do more than they're expected to do - they always reach.

Motivation is everything. You can do the work of two people, but you can't be two people. Instead, you have to inspire the next guy down the line and get him to inspire his people.

Listening can make the difference between a mediocre organization and a great one.

The right decision is the wrong decision if it's made too late.

We've got to pause and ask ourselves: How much clean air do we need?

The only rock I know that stays steady, the only institution I know that works, is the family.

It's not that I can't express myself, it's that I still feel present when I'm not expressing myself.

If a man's character is to be abused there's nobody like a relative to do the business.

Nothing in all the world is so nonsensical and contradictory, save mortals, that is, who live in the grip of the superstitions of the past.

And she thought what a clean, simple life she would have led if it weren't for love.

I sometimes think that the universe is a machine designed for the perpetual astonishment of astronomers.

The roster of Nobel Peace Prize winners, though it has some strange people on it from time to time, tends to feature folks who fought for social justice in a nonviolent and constructive way somehow.

I look like the wrath of grapes.

The biggest challenge of my career, which is something that authors of genre fiction face all the time, is writing something fresh and new and at the same time meeting reader expectations.

Let’s just put it this way: if you think there’s a thing – anything – women didn’t do in the past, you’re wrong.

When you've got 10,000 people trying to do the same thing, why would you want to be number 10,001?