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Tom Peters Quotes: The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
         

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.


Tom Peters
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Other quotes of Tom Peters


Leaders don't create followers, they create more leaders.

Leaders don't create followers, they create more leaders.



If a window of opportunity appears, don't pull down the shade.

If a window of opportunity appears, don't pull down the shade.



The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.



The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.



Celebrate what you want to see more of.

Celebrate what you want to see more of.



Excellence is not an aspiration. Excellence is what you do in the next five minutes.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.



Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.

Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it...only business people think it isn't necessary to train.



The thing that keeps a business ahead of the competition is excellence in execution.

The thing that keeps a business ahead of the competition is excellence in execution.



Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!



Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one

Change is not so much about being the first one to embrace a new idea, but being the first to forget an old one





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Surround yourself with beautiful and positive people, who love you and believe in you.

Surround yourself with beautiful and positive people, who love you and believe in you.



I'll take a nice assist any day over points.

I'll take a nice assist any day over points.



The good thing about the European Union is that the joint project ultimately benefits all Member States and not just a few.

The good thing about the European Union is that the joint project ultimately benefits all Member States and not just a few.



Error tills its own barren soil and buries itself in the ground, since ground and dust stand for nothingness.

Error tills its own barren soil and buries itself in the ground, since ground and dust stand for nothingness.



Tiger Woods and John Edwards had a better year than the stimulus bill.

Tiger Woods and John Edwards had a better year than the stimulus bill.



Deism, historically, produces atheism. First you make God a landlord, then an absent landlord, then he becomes simply absent.

Deism, historically, produces atheism. First you make God a landlord, then an absent landlord, then he becomes simply absent.



I do entertain a lot of negative thoughts and I haven't got any self-belief. But I haven't done bad for someone without any self-belief.

I do entertain a lot of negative thoughts and I haven't got any self-belief. But I haven't done bad for someone without any self-belief.



It actually has transcended my career at the Geographic, so that when my career there ended, I had momentum as a teacher, and a belief in photographic education at the workshop level.

It actually has transcended my career at the Geographic, so that when my career there ended, I had momentum as a teacher, and a belief in photographic education at the workshop level.



His sister had been sent down to the village to ask Mistress Garlick the witch how you stopped spelling recommendation.

His sister had been sent down to the village to ask Mistress Garlick the witch how you stopped spelling recommendation.



We make ourselves fools to disport ourselves And spend our flatteries to drink those men Upon whose age we void it up again With poisonous spite and envy.

We make ourselves fools to disport ourselves And spend our flatteries to drink those men Upon whose age we void it up again With poisonous spite and envy.




Quote Description


This page presents the quote "The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.". Author of this quote is Tom Peters. This quote is about magic, people, inspirational, successful, business, educational, customers, guests,.