The best feature of a product should really be the customer service.

What you do is what matters, not what you think or say or plan.

Unless you are a fortune-teller, long-term business planning is a fantasy.

What matters is: Are you profitable? Are you building something great? Are you taking care of your people? Are you treating your customers well?

Every time something slips through the cracks, the cracks get bigger.

"Easy" is a word that's used to describe other people's jobs.

Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

How can you expect someone to get a good day's work if they are interrupted all day?

It's simple until you make it complicated.

The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.

You don't need to win every medal to be successful.

I've really learned to appreciate the magic of challenging yourself. Seeing yourself somewhere new. There's a whole world out there.

Motivation is soothing medicine for the soul.

Light-minded society mercilessly persecutes in reality what it allows in theory

History not used is nothing, for all intellectual life is action, like practical life, and if you don't use the stuff - well, it might as well be dead.

As long as I have you there is just one other thing I'll always need - tremendous self control.

One short sleep past, we wake eternally, And Death shall be no more; Death, thou shalt die.

Old friends die on you, and they're irreplaceable. You become dependent.

The Way of a Warrior is to establish harmony.

With the Savior's power and light we will be enabled to push back the darkness of the world.

If you wish to be brothers, let the arms fall from your hands. One cannot love while holding offensive arms.